Products / FAQ
Frequently Asked Questions
How much does it cost?
Our pricing is based on a one time setup fee and then a monthly usage fee based on the size of your farm (usually less than $2/horse/month). Please contact us to find out the pricing for your situation.
Can I try it before I buy it?
Certainly. Contact Us to get started on a no risk trial.
Do I need special hardware or software to use Paddock Pro?
No. There are no special equipment needs. Any computer or laptop with internet access is sufficient.
How Secure is your system?
The Paddock Pro system is highly secure. In addition to a unique user name and password, each customer has a unique login area. Internet security protocols used by Paddock Pro are similar to those used by your bank and other Fortune 500 Companies.
Can I access Paddock Pro anywhere?
Paddock Pro is accessible from almost anywhere. Think of it this way, anywhere you can get internet access you can connect to Paddock Pro. Access your secure horse farm information from home, while at a yearling sale, from a remote area of the farm or from the farm office.
How often do I have to backup and save my data?
Never. All of your data is automatically backed up, saved and secured in a separate location. Your information is no longer subject to the whims of your office network or your local power company.
How do I download new versions or modules?
With Paddock Pro, no downloads are ever needed. System enhancements are immediately available the next time you log in. Paddock Pro customers receive notice of improvements or changes to the system via email and can immediately benefit from the improvements.
What kind of customer support and service do you provide?
Paddock Pro customers enjoy responsive phone and email support. We want our customers to get the most out of Paddock Pro and keep in frequent contact to ensure your satisfaction with our services.
Why do I need Paddock Pro?
Paddock Pro is a business tool designed to improve the productivity of your employees and improve the accuracy, and security of your farm data. Our customers find the improvements in their productivity more than justify purchasing Paddock Pro. The ease of use, ability to access remotely and automatic backups are benefits on top of that.
